At Hallett’s Plumbing and Drainage, your privacy matters. This policy explains what personal information I collect, how it’s used, and how it’s kept safe.

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What Information Is Collected?

 

When you fill in the contact form on this website, I collect the following details:

• Your name

• Email address

• Phone number

• Any message or enquiry you submit

 

This information is provided by you voluntarily and is used solely to respond to your enquiry and provide you with the services or information you’ve requested.

 

How Is Your Information Used?

Your information is used for the following purposes:

• To respond to your enquiries or quote requests

• To provide plumbing and drainage services you’ve asked for

• To follow up with you when necessary

 

I do not share, sell or distribute your personal details with any third parties for marketing purposes.

Analytics and Website Performance

 

This website uses Google Analytics 4 (GA4) to help me understand how the site is performing. GA4 may collect anonymised data such as:

• Pages visited

• Time spent on site

• General location data

• Device and browser information

 

This data is used only to improve the website’s performance and user experience. It does not identify you personally.

 

Data Security

All personal data is stored securely and is only accessed when necessary to provide service. I take reasonable steps to protect your information from loss, misuse, or unauthorised access.

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Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. Simply get in touch if you wish to do so.